Landlords

Landlords

Frequently Asked Questions

Have a question? Take a look through our FAQs below, or give us a call if you’d like to find out more.

HOW DO I PREPARE A PROPERTY FOR RENTING?
  • Remove all items of financial or emotional value (paintings, family keepsakes)
  • Ensure all white goods are in good working order
  • Ensure all sanitary ware is in good working order
  • Gardens should be tidy and well maintained
  • If the property is in good condition at the beginning of the tenancy, it will be photographed, and the inventory noted. The property should be returned in the same condition, subject to normal wear and tear.
IS IT BEST TO LET THE PROPERTY FURNISHED OR UNFURNISHED

It is normally better to rent a vacant property, then there is less risk to furnishings being accidentally damaged and having to be replaced.  Furniture left in the property must comply with Fire Safety regulations.  Wear and tear on sofas and beds etc would mean purchasing replacements.

WHAT LEGAL CERTIFICATES ARE REQUIRED?

The following must be provided prior to occupation:

  • Gas Safety Certificate
  • Electrical Safety Certificate
  • Energy Performance certificate
DO I NEED AN INVENTORY?

An Inventory and Schedule of Condition report with photographs is essential to record the condition of the property.  This is an important document to prove the condition of the property at check in and check out.  It is a requirement under the Tenancy Deposit regulations to verify any later claims.

 

WHAT ABOUT THE GARDEN?

Lawns should be cut and the borders tidy at the beginning of the tenancy.  It will then need to be maintained and returned in the same condition.  The garden should be added to the inventory as all other facilities are.  Tenants are responsible for maintaining the garden and returning it in a good condition.

WHAT HAPPENS WITH THE GAS, ELECTRIC, WATER AND COUNCIL TAX

Morgans will advise the utility companies that a new tenant has moved in.  This is covered in the Tenancy Agreement.  The tenants will be accountable for setting up their own accounts.

DO I NEED BUILDINGS & CONTENT INSURANCE?

All properties must have building insurance.  It will be required by mortgage companies.  Contents insurance should be taken if carpets or other soft furnishings are in the property.  We advise you to check with the Insurance company.  Morgans can assist in providing a quote for any insurance.

WHAT HAPPENS IF THE PROPERTY IS DAMAGED?

The tenants must pay for any damage.  Accidents do happen.  If damage is reported then photographs will be taken.  Morgans will instruct a contractor and a remedial quote will be obtained and the tenant will pay for the damage.

DO I NEED TO INFORM MY MORTGAGE COMPANY?

Yes. The mortgage company may have some additional requirements.

WHEN IS THE RENT PAID?

Morgans makes payments daily, subject to banking hours and bank holidays.  Payments are made via BACS direct to the landlords’ account.  Statements are emailed to the landlord to provide accounting documents.

WHAT HAPPENS IF THE RENT IS NOT PAID?

Morgans database flags up any unpaid rent.  Telephone calls or emails are immediately sent to the tenant.  Each case is handled individually subject to the reasons for the default.  The Morgans Accounting team are very experienced in dealing with these matters.  We have a bank of knowledge to provide tenants with advice on financial help and support if they experience hardship.  Morgans prides itself in having a low rent arrears level to due the fast action taken to secure rent.

IS THE DEPOSIT MONEY PROTECTED?

Morgans has Client Money Protection Insurance. We have Safeagent Accreditation, and this is a mandatory requirement.  The accounts and deposit values are audited by TDS twice a year.

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Don’t just take our word for it.
We’re accredited by…

The Property Ombudsman
TDS - Tenancy Depoist Scheme Member
Rent 4 Sure

Morgans Rentals - Milton Keynes
COVID 19 – BUSINESS CONTINUITY

Morgans continues to operate in line with Government guidelines. Our number one priority is the safety of our staff and clients.

The Morgans Team continues to be fully operational either working remotely or on a rota basis in the office. If staff are required to attend a property, they will wear masks and gloves and follow social distancing and sanitization regulations. Before attending a property, clients will be asked questions regarding Covid 19. These questions are necessary to stop the spread of the virus and keep everyone safe.

If you require assistance, please contact us via email or phone.

We thank you for your co-operation. Stay well and safe.